| Operating center |
AgentticCRM starts at the first contact — before there is a client — and from there carries the opportunity to the proposal, the project, support, the invoice and what your team knows. |
Pipedrive is built around sales activity: contacts, deals, a calendar and follow-ups in one place. |
| Intake and sales depth |
The opportunity comes in through your form, by email, from a booking, imported or by hand, with its source, its owner and its next step. |
As you move up the plans you get the pipeline, synced email, automations, follow-up sequences, lead capture, documents and forecasting. |
| Projects after the sale |
Projects, tasks, hours, meetings, and a client view linked to the accepted proposal. |
Pipedrive offers Projects as an add-on on the lower plans and includes it in some upper ones. |
| External client collaboration |
A place of their own for the client with their proposals, their projects, their invoices and their requests — whatever you choose to share. |
They have contact history, documents, signatures and projects, spread across plans and add-ons. |
| Service and knowledge |
Requests with an owner, public replies kept apart from internal notes, documents, searchable files, and answers that cite their source — all under the same permissions. |
Pipedrive focuses on sales and extends through add-ons and integrations. |
| Commercial operations |
A service catalog, proposals, work, invoices, payments, costs and reports. |
They document subscriptions, forecasting, proposals and contracts, plus project and document add-ons. |