Payments

Payments records the money that comes in and explains where it went. A payment belongs to the client, not to an invoice: that is why a single transfer can settle several of their invoices, and whatever is left over stays as credit in their favor until you decide where to put it.

  • One transfer can settle several invoices at once
  • Whatever is left over stays as client credit
  • Refunds and reversals without erasing history
app.agentticcrm.com/app/payments

AgentticCRM's Payments screen with fictitious data: collected this year, received and credited this month, and the movements filtered from the first of the month to today, with date, client, type, invoice, entry, method and amount, a refund and a credit note among them. Open over it is the window for recording a receipt: a single transfer from Marea Estudio split between its two open invoices, with the remainder kept as the client's credit.

Sample screen with fictitious data.

From the transfer to an updated balance

  1. Record the money that arrived

    You pick the client, the amount, the date you received it, the method and the reference from the receipt or the transfer. You can record it even before you know how to split it.

  2. Split it across their invoices

    In the same window you mark how much goes to each open invoice of that client. One payment settles several invoices and one invoice takes several payments, with no tricks and no manual adjustments.

  3. Leave whatever is over in their favor

    If the amount covers more than what was owed, the difference is kept as available client credit and offers itself the next time you open one of their invoices.

  4. See how the balances end up

    Every invoice touched recalculates its balance and its status inside the same operation. Nobody types the paid figure by hand.

Two places to record money coming in

Both roads end in the same place. Which one you take depends on whether you already know which invoice is being paid.

From the invoice

  • The short road when the client pays one particular invoice
  • It asks for amount, method and date, and it lands applied
  • An acknowledgement goes out by email with the invoice attached
  • Your client gets the notice that you received their money

From the Payments screen

  • The road for a transfer that covers several invoices
  • You add a reference and an internal note for your team
  • You split the amount invoice by invoice right there
  • You can leave part of it unapplied and decide later

Whichever you choose, the invoices involved recalculate their balance inside the same operation and the client sees it right away.

What Payments takes care of

  • One payment across several invoices

    The transfer that covers three invoices is recorded once and split between the three, with the amount that belongs to each one.

  • Credit in the client's favor

    Money you did not apply stays available on their record and can be spent on any invoice of theirs still open, even months later.

  • Refund, in full or in part

    A refund creates a movement linked to the original receipt, with the reason you write. The original receipt stays exactly as it was.

  • Reverse money that fell through

    A bounced check or a reversed charge is undone for whatever is still applied, and the invoice owes again what it owed before.

  • Move a payment onto the right invoice

    If the money landed on the wrong invoice, it moves to the right one without having to undo it and type it in again.

  • Every movement in one list

    Receipts, credit notes and applied credit, with search, a filter by client and by dates, and a download to a spreadsheet.

A payment is never edited and never deleted. To correct one you refund it, reverse it or move it, and each correction stays linked to the original movement with its reason, its date and the name of whoever made it.

Payments in figures

  • 100invoices at most settled with one single payment
  • 5ways to pay: cash, transfer, card, check and other
  • 3kinds of movement: receipt, refund and reversal

Frequently asked questions

Can I record a partial payment?

Yes. The invoice becomes partially paid and keeps the balance still owing. It can take as many payments as it needs until it is settled, each with its own date and reference.

Can ChatGPT or Claude record a payment?

Yes. Either one records the payment against the invoice, with its method and reference. If it later turns out there was a mistake, it is corrected with a reversal that leaves the original entry in view, just as when a person corrects it.

And if the client overpays?

The surplus stays as credit in their favor. Next time you open an invoice of theirs, that credit is there ready to apply, showing which receipt or which credit note it came from.

Can my client pay online?

Yes, by connecting your own checkout page. In their portal, the invoice shows a button that takes them there with the amount and the reference already filled in. The balance drops once your team confirms the money arrived.

What does my client see of what I charged them?

On each of their invoices they see the date, the method and the amount you recorded, plus the credit in their favor when there is any. Internal notes your team writes never leave your side.

Does this replace my accounting?

No, and it does not need to. What stays here is the money that came in, from whom and against which invoice. Bank reconciliation and general accounting stay with your accountant, who gets exactly what they need.

See AgentticCRM working with your team's day-to-day

Ask for a demonstration and we will show you how these features fit the way you already work: your clients, your projects and the way you get paid.