How it works · From client to payment

From lead to payment: how AgentticCRM works

Every step keeps the same information: capture the lead, follow the opportunity, send the proposal, organize the work, invoice, collect payment, and support the client without starting over.

1

Record the lead and what they need

A form, or somebody on the team, creates the client page: their contacts, their notes, their files and their reminders in one place. Nobody has to go hunting for it in email.

Role: sales / inquiry intake

Estudio Norte

Client · created today

Contact
Laura Méndez
Source
Web form
Need
Website redesign
Reminder
Call tomorrow 10:00
2

Create the proposal with your saved services and prices.

The services you already sell become a proposal with its line items, its totals and its dates. The client gets it in their own space and decides right there.

Role: sales Client: reviews and decides

Proposal — Website redesign

Sent
Initial analysis and planning
USD 2,400.00
UI design · 8 templates
USD 5,600.00
Implementation and quality review
USD 4,200.00
Total
USD 12,200.00
Accept Comment
3

The work starts from what was agreed

When the client accepts, your team creates a project from the approved scope. Add tasks, owners, dates, time, and requests—all linked to the same client. Projects are created by a person, not automatically.

Role: delivery / operations

Project — Website redesign

In progress

Owner: Marcos Due: 2026-08-27 32 h logged

In progress

T-1058

Template design · 3/8

Completed

T-1056

Content plan and structure

6 open · 1 done 1 open ticket

4

Create the invoice from recorded work

You can turn an accepted proposal into a draft invoice with the same line items, or invoice hours recorded on a project. Payments and billable expenses remain connected to the client.

Role: finance / admin The client reviews it in their private portal

Invoice #1042

Paid
Milestone 1 · Discovery
USD 2,400.00
Milestone 2 · Design (partial)
USD 2,800.00
Paid Jul 12
USD 5,200.00

Invoicing report · admin view

5

Keep client follow-up active after payment

The dashboard, reminders, and client space show what comes next: a renewal, an open request, or a new proposal. The Assistant can prepare the next step, and the team's knowledge remains available for the next project.

Role: the whole team

Suggested next actions

  • Reminder: quarterly review with Estudio Norte
  • Request #88 has been waiting for your reply since yesterday
  • Draft maintenance proposal, ready to review

Example in AgentticCRM

On the proposal board, each card shows the client, value, and current status.

app.agentticcrm.com/propuestas

Animation of the proposal board: the counters for sent and accepted, and a board where a sent proposal gets accepted while another comes in as a draft.

The result: fewer delays, less retyping, and clearer ownership

1

Client information

It stays available under the same client through the sale, the work, the invoice and the support.

Finding and gathering information manually

All information stays connected to the same client, and every stage begins with the history available.

Assistant review

Anything the Assistant prepares that has consequences sits waiting for a person to look at it.

Estimate the value of your sales opportunities using your own figures

Use your own figures to calculate the annual value of won deals, each win-rate point, opportunities with no next step, and unpaid invoices. It takes two minutes.

Where does your team lose the most time?

Bring one real workflow to the demo and we’ll follow it from start to finish.

Prefer to explore on your own? work out your current costsSee how the Assistant worksuse the CRM evaluation guide

With online signup, monthly plans begin with a 14-day trial. The trial is not a demo.