Every step keeps the same information: capture the lead, follow the opportunity, send the proposal, organize the work, invoice, collect payment, and support the client without starting over.
1
Record the lead and what they need
A form, or somebody on the team, creates the client page: their contacts, their notes, their files and their reminders in one place. Nobody has to go hunting for it in email.
Role: sales / inquiry intake
EN
Estudio Norte
Client · created today
Contact
Laura Méndez
Source
Web form
Need
Website redesign
Reminder
Call tomorrow 10:00
2
Create the proposal with your saved services and prices.
The services you already sell become a proposal with its line items, its totals and its dates. The client gets it in their own space and decides right there.
Role: salesClient: reviews and decides
Proposal — Website redesign
Sent
Initial analysis and planning
USD 2,400.00
UI design · 8 templates
USD 5,600.00
Implementation and quality review
USD 4,200.00
Total
USD 12,200.00
AcceptComment
3
The work starts from what was agreed
When the client accepts, your team creates a project from the approved scope. Add tasks, owners, dates, time, and requests—all linked to the same client. Projects are created by a person, not automatically.
Role: delivery / operations
Project — Website redesign
In progress
Owner:MarcosDue:2026-08-2732 h logged
In progress
T-1058
Template design · 3/8
Completed
T-1056
Content plan and structure
6 open · 1 done1 open ticket
4
Create the invoice from recorded work
You can turn an accepted proposal into a draft invoice with the same line items, or invoice hours recorded on a project. Payments and billable expenses remain connected to the client.
Role: finance / adminThe client reviews it in their private portal
Invoice #1042
Paid
Milestone 1 · Discovery
USD 2,400.00
Milestone 2 · Design (partial)
USD 2,800.00
Paid Jul 12
USD 5,200.00
Invoicing report · admin view
5
Keep client follow-up active after payment
The dashboard, reminders, and client space show what comes next: a renewal, an open request, or a new proposal. The Assistant can prepare the next step, and the team's knowledge remains available for the next project.
Role: the whole team
Suggested next actions
Reminder: quarterly review with Estudio Norte
Request #88 has been waiting for your reply since yesterday
Draft maintenance proposal, ready to review
Example in AgentticCRM
On the proposal board, each card shows the client, value, and current status.
app.agentticcrm.com/propuestas
Animation of the proposal board: the counters for sent and accepted, and a board where a sent proposal gets accepted while another comes in as a draft.
Proposal accepted · Andes Digital
USD 23,861.00 · Requirements document
New proposal · Estudio Norte
USD 4,800.00 · Draft
The result: fewer delays, less retyping, and clearer ownership
1
Client information
It stays available under the same client through the sale, the work, the invoice and the support.
↓
Finding and gathering information manually
All information stays connected to the same client, and every stage begins with the history available.
✓
Assistant review
Anything the Assistant prepares that has consequences sits waiting for a person to look at it.
Estimate the value of your sales opportunities using your own figures
Use your own figures to calculate the annual value of won deals, each win-rate point, opportunities with no next step, and unpaid invoices. It takes two minutes.