Changelog

What's new

A log of changes and improvements

This is where we write down what changed in the product for the people who use it: what's new, what got better and what we fixed in each version.

Version 2.11 Current version

Privacy, custom fields and exports

Handle people's requests about their data within the deadline your country's law sets, and respect anyone who asked not to be contacted. Custom fields reach clients and deals, and more lists download to a spreadsheet.

New

  • Security

    New Privacy requests: record, assign and answer people's requests about their data

    The deadline is worked out from the law of your organization's country, in business days and with its holidays, and you are warned before it runs out.

  • Security

    New Hand over a copy of a person's data or erase it, with a preview of what is removed

    The request shows where in the application their data appears.

  • Clients

    New "Do not contact": mark a person and they receive no proposals, emails or WhatsApp messages

    Invoices still go out, because the law requires delivering them.

  • Settings

    New Accept the data processing agreement from Settings and download the record

  • Clients

    New Custom fields for clients and deals, managed from Settings

    Six new types, such as a list of options, email, phone and link; required fields and fields that cannot change once filled.

  • General

    New Download your contacts, deals, tasks, catalog and form responses to a spreadsheet

    The clients file now includes your custom fields.

  • Settings

    New Create your account with Google

Improved

  • Forms

    Forms with a consent checkbox and your own thank-you message

    Each response keeps the text that was accepted. You can hold responses to review them before they become deals.

  • Forms

    Public forms are protected from automated submissions

  • Team

    The activity log reads as sentences: what happened, who and when

    And it downloads to a spreadsheet.

  • General

    Error messages say what needs fixing

Fixed

  • Invoices

    New invoices and documents are dated on your organization's day

    No longer the day of the computer you sign in from, which may be in another time zone.

  • General

    A required field is no longer flagged empty before you fill it in

Version 2.10

Personal notes

A private notebook that follows you across the application, so you can jot things down without leaving what you are doing. Meeting invitations also save to the calendar you already use, and tickets are worked on a board.

New

  • General

    New Personal notes in a floating window, available on any screen

    Only you see them. With folders, search, images, voice dictation, a trash bin and export.

  • Tasks

    New Turn a note into a task in one click

  • Calendar

    New Email invitations carry buttons to save the meeting to Google, Outlook or Apple

    The person invited does not need to connect any account.

Improved

  • Support

    Tickets open on a four-column board by status

    You can switch to a table or cards, and closed tickets no longer crowd the board.

  • Inbox

    Emails the platform sends read well on a phone

Version 2.9

Your plan and subscription in one place

Compare plans, change yours and pay by card without leaving the application. Your subscription, billing details, saved cards and plan invoices sit on one screen.

New

  • Settings

    New Plans page to compare plans and change yours from the application

    During the free trial you can choose the plan you continue with.

  • Settings

    New Subscription and billing on one screen

    Your plan, billing period, billing details, saved cards and subscription invoices.

  • Settings

    New Pay for your plan by card through secure checkout, monthly or yearly

Improved

  • Settings

    Every payment for your plan arrives confirmed and with its invoice

Fixed

  • Settings

    The plan you chose stays selected if you leave checkout and come back

Version 2.8

Several taxes per invoice and a clearer sign-up

Invoices, proposals and expenses take several taxes and your clients' withholdings. Sign-up makes the plan and the free trial clear, and the calendar reads the invitations that reach your email.

New

  • Invoices

    New Several taxes per line and client withholdings on invoices and proposals

    For clients who withhold part of the tax, without recording it as a credit note.

  • Expenses

    New Record the taxes paid on each expense, several per receipt

    With your organization's catalog of taxes and withholdings in Settings.

  • Calendar

    New Teams, Google or Outlook invitations that reach your email appear on your calendar

    Changes and cancellations show up on their own, and your answer is recorded.

  • General

    New Customize the side menu: pull your favorite screens onto the bar and reorder them

    Each person keeps their own order and can go back to the default.

Improved

  • Settings

    At sign-up you choose your plan seeing its price and the 14-day free trial

    No card and no automatic charge when the trial ends.

  • Settings

    Step-by-step guided setup, with your details already filled in

  • Agents

    ChatGPT, Claude and your agents can do almost everything you do on screen

    Read and record across clients, catalog, proposals, invoices, payments, tasks and calendar, with the same permissions as the person.

  • Agents

    Clear the agent keys you already revoked off the list

  • Invoices

    The invoice discount comes off the subtotal, before taxes

  • Calendar

    Each calendar entry says what it is: meeting, invoice due or overdue task

  • Calendar

    A meeting reminder notifies only the people taking part in it

Fixed

  • Calendar

    Links in a meeting description open, and long text no longer runs out of the panel

  • General

    Menus and dropdowns no longer run off the screen

  • Settings

    Badges and buttons stay readable under any color theme

Version 2.7

Reports

A complete reports module: money, sales, projects, support, communication and team, with drill-down to the record, exports and scheduled sends.

New

  • Reports

    New 37 reports with drill-down to the record

    Money, sales, projects, support, communication and team.

  • Reports

    New Export to Excel or branded PDF, compare periods and see the share of total

  • Reports

    New Saved views and scheduled email sends to your team

  • Reports

    New Hourly cost per person and budget against consumption

  • Assistant

    New Ask the Assistant for a report

  • General

    New Visual aids beside the work: compact tiles that open the full picture

  • Sales

    New The pipeline drawn: conversion, closes, loss reasons and cold deals

    Opportunities and proposals are linked both ways.

Fixed

  • Client portal

    The client portal works well on a phone

  • Payments

    Money collected and credit applied are separated in every figure

Version 2.6

Guided setup and a dashboard with a view of your city

Set up your organization by talking to your agent, and start the day with the pulse of your city.

New

  • Settings

    New Set up your organization step by step from your AI agent

  • Dashboard

    New A photographic welcome that follows the day, with the pulse of your city

Improved

  • Support

    Triage tickets right in the table, one at a time or many at once

  • Security

    The two-step verification code is checked as soon as you finish typing it

  • Agents

    Agents correct a subtask's text without recreating it

Fixed

  • Proposals

    You can correct the client and main details of a draft proposal

Version 2.5

Commercial WhatsApp and confidential sends

Every WhatsApp conversation can become a prospect or a deal, and sensitive messages travel privately.

New

  • Inbox

    New Capture prospects and opportunities from WhatsApp with a guided panel

  • File sharing

    New Confidential sends: private messages that expire

Improved

  • Inbox

    Guided WhatsApp templates, grounded replies and coordinated team attention

  • General

    Search includes contacts and everything you are allowed to see

Fixed

  • Documents

    A document's PDF keeps its margins and whole tables on every page

Version 2.4

Vault, online booking and WhatsApp

An encrypted vault for your credentials, clients who book on their own, and the first shared WhatsApp inbox.

New

  • Vault

    New Personal encrypted vault for passwords and sensitive data, with a Chrome extension

  • Calendar

    New Online booking: your clients book within your office hours

  • Inbox

    New Shared WhatsApp inbox for the whole team

  • Clients

    New Contact management on its own screen

  • Documents

    New Live collaboration and automatic formatting repair

Improved

  • Invoices

    Recurring billing runs on its own and keeps its history

  • Projects

    A workspace per phase with progress tracking

  • General

    Your plan's limits appear where they matter

Version 2.3

Sales pipeline and a ChatGPT and Claude connection

Sales start at the first contact, and your CRM connects to the AI assistant you already use.

New

  • Sales

    New Sales pipeline: one card from the first contact to the new client

    With a deal record, a forecast and stages in your own words.

  • Sales

    New Deals arrive on their own from forms, email and other channels, with a notice for what is due today

  • Agents

    New Connect ChatGPT or Claude to your CRM with your own account

  • Team

    New The team list answers who can do what, agents included

  • Proposals

    New Share a proposal or invoice with a link, without sending an email

  • Documents

    New Import Markdown files in batches, with their images

Improved

  • Sales

    The pipeline and the proposal tell the same story

  • Inbox

    Email you delete in your mailbox disappears here too

Version 2.2

Project phases, and the client inside the work

Projects are organized in phases with real progress, the client sees and takes part in their project, and credit notes arrive.

New

  • Projects

    New Project phases with a board per phase and measured progress

    The project document fills in phases and tasks with their dates.

  • Tasks

    New A conversation on each task, with mentions and control over what the client sees

  • Client portal

    New The client sees their project with the work inside, and receives the tasks that depend on them

  • Clients

    New See the portal exactly as the client sees it, from their record

  • Invoices

    New Credit notes with their own numbering and client credit balance

    One screen separates what was collected from what was credited.

Improved

  • Tasks

    Several people per task, and owned subtasks that move to another task or phase

  • Notifications

    Notifications say which one, how much and where to go; tasks and projects now notify

  • General

    Two-level side menu, and every record name opens its page

Fixed

  • General

    Dropdown lists search every record, not only the ones loaded

Version 2.1

Documents and transfers

A documents workspace inside the CRM, and a fast way to send large files.

New

  • Documents

    New Documents: an editor with tables, captioned images, search, collections and public links

  • File sharing

    New Quick transfers: send large files with a link that expires

  • Imports

    New Import tickets and projects with their real authors

  • Dashboard

    New A welcome with a sky that follows your local time

Improved

  • Invoices

    Date and owner on the proposal and invoice lists, and a title of its own for each invoice

  • Forms

    Validation marks the field, states the limit and prevents going over it

  • Assistant

    The Assistant finds the record you meant, and asks when there are several

Fixed

  • Documents

    The editor no longer freezes when opening a block menu

Version 2.0

Your email, your numbering and agents that work with you

A new generation of the product: the organization writes from its own address, brings its numbering and history, and external agents work with a change log that can be undone.

New

  • Inbox

    New Send from your organization's own email address, with the signer's letterhead

  • Proposals

    New Proposals and invoices go out by email with the PDF attached, and can be resent

    "Sent" now means the email actually left.

  • Proposals

    New The recipient opens the document from the link, without an account

  • Agents

    New External agents act, and every change is logged and can be undone

    What an agent did shows on the record it touched.

  • Invoices

    New Use your own invoice and proposal numbering

  • Imports

    New Load your history: invoices with their number and status, retainers and proposals, without triggering notices

  • Services

    New Product photos in the catalog that reach the printed document

Improved

  • Inbox

    Folders and an action bar; what you do here is reflected in your mailbox

  • Invoices

    You choose the recurring billing cadence

  • Clients

    Change the stage and country of many clients at once

Fixed

  • Team

    Removing a person reassigns their work instead of losing it

Version 1.5

Calendar and video calls

The organization finally has a place for its time: client meetings, invitations with replies, video call rooms and reminders that arrive.

New

  • Calendar

    New Organization calendar with meetings, invitations with replies and repeating meetings

    Each client keeps a history of their meetings.

  • Calendar

    New Video call rooms with five providers, in each person's language

  • Calendar

    New Reminders that arrive even if nobody opens the page

  • General

    New Create anything from any screen, with keyboard shortcuts

  • Assistant

    New More AI providers, and connection tests that explain what the provider answered

  • Imports

    New Contact importer that recognizes each contact's company and only asks what it must

Improved

  • Calendar

    Overlaps show while you pick the time, and cancelling a meeting notifies attendees

  • Inbox

    Email reads and works like webmail

  • General

    Empty lists that explain what goes there, and formatted editors where the text needs them

Fixed

  • General

    Lists no longer stop at 100 rows

Version 1.4

Deeper support, alerts and a dashboard that knows you

Support gains a board, a response clock and AI analysis; your systems can raise alerts; the dashboard starts your day with your own work; and external agents can connect.

New

  • Support

    New The Assistant analyzes a ticket, images included, and updates the analysis as it evolves

  • Support

    New Alerts: your systems report, people triage, and tickets get created

  • Dashboard

    New Personal dashboard with your day, your to-dos and counters with twelve weeks of history

  • Agents

    New External agents connect over MCP, with usage limits and a record of who asked

  • Assistant

    New Voice notes you can watch, stop or discard

  • General

    New One country catalog in every form

Improved

  • Support

    Redesigned support: a team per ticket, real statuses, a response clock, a board and a reply queue

  • Support

    Replies with recordings, code, embedded videos and a photo gallery

Fixed

  • Agents

    Assistant actions no longer drop amounts or dates you stated

Version 1.3

Imports, communications and recovery points

Bring your data over from other systems, write to each person in their language, and keep recovery points for your organization.

New

  • Imports

    New Importers for clients, the service catalog and organization data

    You review the column mapping and confirm before anything loads.

  • Notifications

    New Platform emails in each person's language

  • Settings

    New Recovery points: save your organization's state and restore it after a review

  • Team

    New Role templates and detailed per-module access

Improved

  • Payments

    Payments and credit notes on sounder accounting

  • Assistant

    The Assistant works from your organization's real data first

  • Projects

    Create a complete project in a single step

  • General

    Consistent selectors, actions and messages across the application

Version 1.2

The Assistant and the knowledge base

The Assistant arrives: it answers from your organization's data and documents, and prepares actions that a person reviews and approves before they happen.

New

  • Knowledge

    New Knowledge base: upload documents and search them by meaning, not just words

  • Assistant

    New Conversational Assistant that answers citing your documents and your data

    With saved conversations and answers that stream as they are written.

  • Assistant

    New The Assistant proposes, you approve: clients, projects, tasks, proposals, invoices, expenses and emails

    You can remove steps or correct the plan before approving it.

  • Assistant

    New Specialist modes, voice notes, file attachments and questions from a client or project page

    Attach a brief and the Assistant turns it into the project plan.

  • Assistant

    New Use your own AI key and see the month's usage

  • Gallery

    New Media gallery with shared or private images and documents

  • Expenses

    New Rebillable expenses: flag them once and add them to the invoice in one click

Improved

  • Proposals

    Redesigned proposal editor: formatted descriptions, images, discount and an editable recipient

  • Invoices

    Invoices use the same editor as proposals

  • Projects

    Project overview with key figures, owner and participants

Fixed

  • Payments

    Totals always use the organization's currency, and a voided invoice no longer shows in the portal

Version 1.1

New design, inbox and tailored permissions

The application gets a new design, real email arrives in the CRM, forms take requests from your website, and each organization decides what each person can do.

New

  • Inbox

    New Inbox with internal messages and real email from your mailbox

    Threads, reply-all, forwarding, attachments, drafts, a signature per mailbox, search and automatic sync.

  • Forms

    New Form builder with a public link and an embed for your website

    Every submission lands in the inbox.

  • Team

    New Per-module permissions with own or global scope, organization roles and per-person exceptions

  • Tasks

    New Tasks module: tasks linked to any record, subtasks, a timer, billable time and recurrence

  • Team

    New Organization chart and professional profiles with a photo

Improved

  • General

    New design: collapsible sidebar, consistent tables and columns your way

    Filters, sort order and view are remembered per person, and every delete asks first.

  • Support

    Tickets with numbers, internal notes, attachments, tags, canned responses and reminders

    They also link to a project or service and turn into a task.

  • Clients

    The client record gathers their invoices, payments, proposals, projects, tickets, tasks and files

    With CSV import and actions on many clients at once.

  • Projects

    Projects as a list, a drag-and-drop board and a timeline

  • Client portal

    The client portal gets its own navigation and pages

Fixed

  • Inbox

    The mailbox connection test no longer hangs on a slow server

Version 1.0

The complete client cycle

First stable release. A person signs in, adds their clients, sends a proposal, turns it into an invoice, records the payment and sees how the organization is doing on the dashboard. Every client has their own portal.

New

  • Settings

    New Sign-up, sign-in and a guided first-run setup for the organization

  • Clients

    New Client record with contacts, activity, a PDF account statement and CSV export

  • Services

    New Priced service catalog that shows what sells most and what it earns

  • Proposals

    New Proposals with validity, sending, duplication and client acceptance or rejection

    An accepted proposal starts the project in one click.

  • Invoices

    New Invoices with sequential numbering, due dates, collection reminders and a branded document

    Created from a proposal, stamped PAID when settled, and exported with their aging.

  • Payments

    New Payment recording with the invoice balance and status worked out for you

  • Invoices

    New Recurring billing: pick the billing day and generate every retainer in one click

  • Projects

    New Projects with tasks, owners, logged hours and an hourly rate

    Logged time is billed in one click, never twice.

  • Support

    New Support tickets with a conversation between your team and the client

    With priority, an owner, and resolved tickets closing on their own.

  • Client portal

    New Branded client portal: proposals, invoices, payments, projects, tickets and account statement

  • Dashboard

    New Dashboard with what you are owed, what is overdue, recent payments, unowned work and the week ahead

  • Expenses

    New Expenses by category and monthly profit: collected minus spent

  • Reports

    New Reports for receivables aging, cash flow, tax billed and top clients

  • Team

    New Team with invitations, roles and a read-only role

  • General

    New Global search with ⌘K / Ctrl+K and notifications in the bell

  • Clients

    New Custom fields and an activity log: who changed what, and when

Version 0.1 Pre-release

First prototype

The first working version of the idea: one place for the clients, the work and the money of a service organization. It validated the model and shaped the platform that came next.

New

  • General

    New Clients, projects, proposals, invoices and tickets in one application

  • Security

    New Each organization works in its own space, separate from the others

  • General

    New Spanish and English interface from day one

See these features with a case from your business

In a demo we show you how your team would work in AgentticCRM today, with everything the current version brings.

Prefer to explore on your own? Work out your current costs, see how the Assistant works or use the CRM evaluation guide.