01
One record for the client organization
Search, create and open client records from the team workspace. The detail view becomes the stable place from which people inspect and continue the relationship.
- What is implemented
- Client list, create flow, searchable records and a dedicated client detail route are implemented in the application.
- Availability boundary
- The CRM record is part of the product spine; the selected plan can still bound how many client records the organization creates.
02
People and activity remain attached to the relationship
Contacts are read in the context of the client they represent, while the client detail gives the team a chronological place to understand what has happened around that account.
- What is implemented
- The client detail loads contact data and client-scoped activity from implemented client services and schemas.
- Availability boundary
- A person's role and record permissions determine which client context and actions are visible.
03
Notes, files and reminders turn memory into continuity
Add the working detail that rarely fits in a name and email: what was discussed, which file matters and when somebody should return to the relationship.
- What is implemented
- The client module exposes note, file and reminder actions through the client detail and client API surface.
- Availability boundary
- File usage counts toward organization storage, and each write remains subject to the person's permissions.
04
Structured intake before manual follow-up
Build a form for the information the team actually needs and publish a fill route so the first handoff begins with usable fields rather than an unstructured message.
- What is implemented
- Form definition, editing and public fill surfaces are implemented as dedicated application routes.
- Availability boundary
- Forms are a plan capability and their management actions require the corresponding permissions.
05
A reviewed import that asks instead of guessing
Map incoming columns, review proposed matches and resolve duplicates before imported companies and people join the operating record.
- What is implemented
- The client import route implements a review workflow; the capability catalog defines mapping, deduplication and ambiguity review.
- Availability boundary
- CSV import requires the csv_import plan capability and the client import permission.